Last Updated: August 30, 2025

Privacy Policy

WOTNOT INNOVACIONES, S.A. DE C.V. (hereinafter “LoomiaTech”), with registered address at Río Guadiana No. 23, Floor 2, Colonia Renacimiento, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, as the data controller, guarantees the protection, confidentiality, and integrity of the information provided by its clients, users, and visitors of its website loomiatech.com, in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and other applicable provisions in Mexico.

Categories of Data We Collect

The information we collect may be provided directly by the data subject, obtained automatically through technological tools, or received from authorized third parties.

 

Data Type

Examples

Main Purpose

Identification

Name, email, phone

Create account, issue invoices

Transactional

Payment methods, purchase history

Process orders

Digital

IP address, cookies, browsing

Improve security and functionality

 

 

 

 

 

 

 

Purposes of Data Processing

The processing of personal data is carried out to comply with the following purposes:

Primary (necessary):

  • Process, track, and fulfill purchases made on loomiatech.com.
  • Manage payments, electronic invoicing, and tax receipts.
  • Provide technical support, warranties, updates, and after-sales service.
  • Verify user identity and validate the information provided.
  • Comply with legal, tax, and contractual obligations.

Secondary (additional):

  • Offer promotions, discounts, loyalty programs, and LoomiaTech updates.
  • Conduct satisfaction surveys, market research, and statistical analysis.
  • Improve user experience through personalized content and services.
  • Send electronic communications, newsletters, and advertising materials.

Users may refuse the use of their data for secondary purposes by sending an email to: cotizacion@loomiatech.com.

Data Sharing

LoomiaTech may share personal data only in the following cases:

  • With payment service providers, courier, and logistics companies necessary to fulfill purchases.
  • With competent authorities when legally required.
  • With business partners, exclusively under contracts ensuring the same level of data protection.

Security and Data Retention

  • We implement administrative, technical, and physical measures to protect personal data against loss, unauthorized access, alteration, disclosure, or destruction.
  • We use SSL encryption on our platforms to protect online transactions.
  • Data will be retained only for the time necessary to fulfill the described purposes and in accordance with applicable tax and legal provisions.

ARCO Rights and Means of Exercise

Data subjects may exercise their rights of Access, Rectification, Cancellation, and Opposition (ARCO), as well as revoke consent or limit the use or disclosure of their data, at any time.

To do so, a request must be sent to cotizacion@loomiatech.com including:

  1. Full name and a means of communication for the response.
  2. Documents proving identity or legal representation.
  3. A clear and precise description of the data and the rights being exercised.
  4. Supporting documents for the request.

The maximum response time will be 20 business days from the receipt of the request, in accordance with the LFPDPPP.

Use of Cookies and Tracking Technologies

Our website loomiatech.com uses cookies and similar technologies for the following purposes:

  • Remember browsing preferences.
  • Analyze website usage trends.
  • Optimize online store performance.
  • Facilitate login and the purchase process.

Users may disable cookies in their browser settings; however, some website functions may be limited as a result.

Retention of Personal Data

Personal data will be retained only for the time necessary to meet the established purposes and to comply with obligations arising from the user’s relationship with LoomiaTech, including tax-related matters.

Modifications to the Privacy Policy

LoomiaTech reserves the right to make modifications or updates to this Privacy Policy, which will be published on the corresponding website. In the case of substantial changes, data subjects will be notified through the available contact method at least 5 business days in advance.

Consent

By using this website, providing personal data, and continuing with the purchase process, the user expressly consents to the processing of their data under the terms set forth in this Privacy Policy.

Contact

For specific inquiries regarding this Privacy Policy or the exercise of your rights, please contact: cotizacion@loomiatech.com.